Expertise

Expertise shaped by the boardroom, the balance sheet and the market.

Raymond’s work spans technical actuarial practice, executive risk leadership, insurance markets, digital innovation, board governance and sustainability. Each area connects to the others.

01

Enterprise Risk Management

Most organisations understand risk individually but struggle to manage it systemically. When risk frameworks are disconnected from strategy and capital, they become compliance exercises rather than decision tools.

I treat risk appetite not as a document but as a living decision boundary. The frameworks I build are designed to work under pressure — frameworks your board can trust and your teams can actually use.

Focus areas

Risk appetiteRisk governanceOperational riskStrategic riskRisk cultureBoard reporting
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Why it matters

Your organisation's ability to absorb shocks, capitalise on opportunities and maintain board confidence depends on how well risk is embedded in the way you make decisions — not just reported after the fact.

Typical questions addressed

  • Does our risk appetite genuinely guide our decisions?
  • How should we be reporting risk to the board?
  • Are our three lines of defence working the way they should?
  • How do we build a risk culture that goes beyond compliance?

Relevant audiences

Boards and audit-risk committeesChief risk officersC-suite leadershipRisk and compliance functions
02

Insurance, Reinsurance & Capital

Capital shapes strategic choices, product viability, reinsurance relationships and your ability to pursue growth. Leaders who treat it purely as a compliance exercise miss the strategic dimension entirely.

I bring actuarial depth and executive experience together. I've sat in the CRO seat at major insurers — I know how capital decisions land in the boardroom and what they mean for the business on the ground.

Focus areas

Risk-based capitalCapital modellingReinsurance strategyInsurance regulationProduct developmentPortfolio risk
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Why it matters

When you understand your capital position deeply, you make better decisions on pricing, reserving, reinsurance and portfolio structure. That understanding translates directly into competitive advantage.

Typical questions addressed

  • How does our capital position shape our strategic options?
  • Are we reinsuring the right risks in the right ways?
  • How will regulatory change affect our capital model?
  • What does risk-based capital mean for our product strategy?

Relevant audiences

Insurance CEOsCFOs and actuarial teamsBoard risk committeesReinsurance professionals
03

Climate Risk & ESG

Many organisations have made ESG commitments without translating them into operational governance, risk management or measurable action. That gap is where regulatory and reputational risk accumulates.

I approach climate risk and ESG as governance questions first. My role is to help you move from policy to practice — to close the gap between what you've committed to and what your organisation is actually doing.

Focus areas

Climate-transition planningEnvironmental riskESG strategySustainability reportingDecarbonisation pathwaysBoard oversight
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Why it matters

Regulators, investors and stakeholders are asking harder questions. Organisations that treat ESG as a reporting task — rather than a governance and strategy challenge — will find themselves exposed.

Typical questions addressed

  • How do we govern climate risk at board level?
  • What does a credible climate-transition plan actually look like?
  • How do we integrate ESG into our underwriting and investment decisions?
  • What will regulators expect us to disclose — and when?

Relevant audiences

Boards and sustainability committeesChief sustainability officersInsurers and financial institutionsListed companies
04

Board & Governance Advisory

Directors face increasing accountability for risk decisions they may not have the technical background to challenge effectively. That's a governance gap — and it creates real exposure.

I've sat on both sides of this table — as a CRO presenting to the board and as an independent director receiving those presentations. That dual perspective shapes how I help boards strengthen their oversight without overstepping into management.

Focus areas

Board risk oversightCommittee effectivenessGovernance frameworksRegulatory accountabilityExecutive reportingStrategic resilience
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Why it matters

Effective board oversight depends on directors who understand what they're looking at. Not experts — but people who can probe, question and hold management to account on the decisions that matter.

Typical questions addressed

  • Are we asking the right risk questions of management?
  • How do we make our risk committee genuinely effective?
  • What should we require in board-level risk reporting?
  • How should we govern climate and technology risks at board level?

Relevant audiences

Independent directorsAudit and risk committee membersCompany secretaries and governance teamsNewly appointed directors
05

Insurtech, AI & Digital Transformation

Insurance organisations often adopt technology without a clear view of the risks it introduces or the commercial models it enables. The two conversations — opportunity and risk — need to happen together.

I helped build digital insurance at scale across eight ASEAN markets. I know what works commercially, what regulators will scrutinise and where the governance gaps typically open up — because I've seen them firsthand.

Focus areas

Digital insuranceAI in insuranceAutomationInsurance-as-a-serviceInsurtech strategyEmerging technology risk
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Why it matters

AI, automation and digital distribution are reshaping every part of the insurance value chain. The leaders who understand both sides of that shift will define the next era of the industry.

Typical questions addressed

  • Where should we prioritise our AI and automation investment?
  • How do we govern AI responsibly in underwriting and claims?
  • What are the regulatory implications of embedded insurance?
  • How do we evaluate insurtech partnerships with the right criteria?

Relevant audiences

Insurance technology leadersInsurtech foundersDigital transformation teamsBoard technology committees
06

Executive Education & Training

Professional education in risk, insurance and ESG is often too theoretical to translate into practice. Participants leave informed but not equipped to act differently.

I design programmes from the perspective of someone who has occupied the roles my participants are navigating. The frameworks I teach are the ones I've used — tested under real conditions, with real consequences.

Focus areas

Corporate trainingExecutive programmesWorkshopsRegulatory educationProfessional certificationConference speaking
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Why it matters

The organisations that build genuine internal capability — not just compliance-driven training hours — outperform the ones that don't. That capability compounds over time.

Typical questions addressed

  • What do our boards and executives need to understand about risk?
  • How do we develop real risk capability internally?
  • What should our climate-risk training programme cover?
  • How do we build a credible ESG education track?

Relevant audiences

Corporate learning and development teamsProfessional associationsRegulatory bodiesExecutive education providers